New Patient Information
If you're new to Liberated Spirit, welcome! This page is intended to give you a quick overview of everything you need to know before you come to the clinic and what to expect on your first visit.
BOOK AN APPOINTMENT
The easiest way to book an appointment is online via this website. Click the "book now" button on the homepage or the "book an appointment today" button at the bottom of each webpage. Remember to select your preferred provider under "office" and any new patient appointment for "type of service" since it's your first time with us. Please note that appointments will automatically add 15 minutes to each session for practitioner cleanup time. When you book future appointments, be sure to use the same email address so we know it’s you! For quick questions and faster service, please text our clinic mobile #: 541-972-2837. If you prefer to speak with a person, you can also call our clinic #: 541-505-7427.
INSURANCE VS. CASH PRICES
If we are billing your insurance, please take a photo of the front and back of your insurance card and email them to email@example.com with your date of birth prior to your appointment. As a courtesy for our clients, we will verify your insurance benefits, and call you within two business days to explain how much you will owe on your first and subsequent treatments. See our Insurance page for full details. If we are not billing insurance for you, please see our complete price list on our FAQ page.
NEW PATIENT INTAKE “PAPERWORK”
New patients should expect medical intake paperwork, HIPAA consent and clinic policy forms to fill out and sign. We are a paperless office, so these can be completed via our patient portal www.onpatient.com before your appointment - text your email to our clinic mobile number above and we will send you the link to the portal to create a login - or in the office on the day of your appointment on one of our ipads. On the portal, you can book/edit appointments, fill out new patient forms, upload/download documents such as medical charts, referrals, labs and superbills for HSA/FSA reimbursement and view/pay your patient statements. If you prefer to fill out the forms in our office, please arrive 10 minutes prior to your appointment time.
APPOINTMENT REMINDERS (DOOR CODE)
You will receive an appointment reminder via text (this can be changed to email or voicemail, if preferred) two days prior to your appointment. This will include a four digit door code that will allow you to let yourself in if you arrive extra early. If you don't receive the code, please Ring the doorbell. The front door is always locked for privacy and security reasons.
We have free parking at our office. You can use the two parking spaces labeled "reserved 150" or the three parking spaces labeled "visitor" in the parking lot behind our building on High Alley - 12th Ave between Pearl and High Street. There is also ample two hour street parking along both High Street and 12th Ave.
We have a very friendly and lovable therapy dog named Karma. If you are a dog lover, please feel free to pet her - she will thank you for it! If you are not a dog lover or are allergic to dogs, please info our staff and Karma will relax in our back office instead.
The first acupuncture appointment is 90 minutes. Your practitioner will review your intake forms and goals of treatment during the first 30 minutes, and treat you with acupuncture, massage, reiki and/or essential oils during the remaining 60 minutes depending on what is indicated for your condition. Your practitioner will then provide a treatment plan based on your goals and his/her assessment of your condition including how many treatments you will need, over what time frame, how much it will cost and what changes you can expect from the course of treatment. There is no minimum time for the first massage or reiki appointment. The diagnosis for these services is less complex, so the intake takes approximately 10 minutes on average.
Come in, take off your shoes, put on some slippers, help yourself to some tea, coffee or water, pet the dog, kick back in one of our comfy recliners and enjoy all of the art work. We'll be right with you!